Terms of Service
Castlehead LLC
Effective date: July 13, 2026
These Terms of Service ("Terms") govern your use of castlehead.ai and the services provided by Castlehead LLC ("Castlehead," "we," "us"). By using our website or interacting with our services — including text message conversations powered by our platform — you agree to these Terms.
Our Services
Castlehead provides website design, online marketing, and AI-powered lead automation services to small businesses. Our lead automation platform sends and receives text messages on behalf of participating businesses to help them respond to missed calls, answer questions, and schedule appointments.
SMS Terms
By calling or texting a business that uses Castlehead's platform, you agree to receive conversational text messages from that business related to your inquiry.
- Message frequency varies by conversation. Message and data rates may apply, depending on your mobile carrier and plan.
- Reply STOP at any time to stop receiving messages. Reply HELP for assistance.
- Carriers are not liable for delayed or undelivered messages.
- Consent to receive messages is not a condition of purchasing any goods or services.
Acceptable Use
You agree not to use our website or services to send unlawful, abusive, or fraudulent content; to interfere with or disrupt the services; or to attempt to gain unauthorized access to our systems or data.
Appointments and Business Relationships
Appointments scheduled through our platform are between you and the business you contacted. Castlehead provides the scheduling and communication technology but is not a party to, and is not responsible for, the services that business provides to you.
Intellectual Property
All content on castlehead.ai — including text, graphics, logos, and software — is the property of Castlehead LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce or redistribute it without our written permission.
Disclaimers
Our website and services are provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the services will be uninterrupted or error-free.
Limitation of Liability
To the maximum extent permitted by law, Castlehead LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, arising from your use of our website or services.
Governing Law
These Terms are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles.
Changes to These Terms
We may update these Terms from time to time. The effective date above reflects the most recent revision. Continued use of our website or services after changes take effect constitutes acceptance of the updated Terms.
Contact
Castlehead LLC
Pompton Lakes, New Jersey
Email: castle@castlehead.ai
Web: https://www.castlehead.ai/contact